Partnership Initiatives

Partnership Initiative Complaints Mechanisms

Promoting complaints mechanisms and access to remedy is a fundamental part of corporate due diligence. Workers in the textile supply chain must have the opportunity to report abuses in the workplace and obtain effective remedy when needed.

This requires functioning complaints mechanisms. For example, internal factory complaint channels, civil society contact points and/or so-called back-up mechanisms of purchasing companies or industry initiatives are possible. The aim of the Partnership Initiative (BI) Complaint Mechanisms, which was launched in 2020, is therefore to support Partnership members in implementing effective complaint mechanisms. The BI already consists of two cooperation projects. Further projects are being planned.

Module to open the Fair Wear complaints mechanism to Partnership members
Key data

Period: April 2021 to October 2022

Cooperation partners: Fair Wear Foundation, Dutch Agreement on Sustainable Garments and Textile

Participating Partnership members: Esprit, s.Oliver, Seidensticker, FEMNET

Participating AGT signatories: G-Star, HEMA, Arisa

Countries: Vietnam, India

Module on strengthening factory-internal grievance handling in Pakistan
Key data

Period: February 2022 to April 2023

Cooperation partners: Fairtrade Deutschland e.V.

Participating companies: Primark, Hch. Kettelhack, Hugo Boss, Takko, Tex idea 

Country: Pakistan

Partnership for Sustainable Textiles

c/o Deutsche Gesellschaft für Internationale
Zusammenarbeit (GIZ) GmbH
Friedrich-Ebert-Allee 36
53113 Bonn
Phone: +49 228 4460-3560

@2023 Bündnis für nachhaltige Textilien