Partnership Initiative
Access to Remedy for (Refugee) Workers
[ended]
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The challenge
In Turkey, some workers with a refugee background, especially from Syria, are employed in the textile supply chain – often informally. They represent a particularly vulnerable group and are often affected by multiple discrimination. The majority of refugees do not speak Turkish and have little or no knowledge of their rights. In order to draw attention to grievances in the job, these people therefore need both an awareness of their rights and a low-threshold communication channel.
Our approach
The Partnership Initiative promotes the implementation of the Worker Support Centre (WSC) established by the Refugee Support Association (MUDEM). The WSC is a digital point of contact where workers can raise complaints. These are then resolved in cooperation with MUDEM and the cooperating brands. The initiative also includes factory visits and information meetings where workers receive information on the WSC, workers’ rights, employers’ and employees’ obligations and other grievance mechanisms.
Our goals
The objective of the initiative is to improve the working conditions of workers from the host society and refugees working in the Turkish textile and clothing industry by raising awareness of workers’ rights, enabling the use of grievance systems and improving the effectiveness of the online grievance mechanism ‘Worker Support Centre’ (WSC).
Articles on this initiative
Goal:
Around 11,000 workers are expected to be reached during 300 factory visits
Facts and Figures
Project duration | 07/2023 – 12/2024 |
Focus topic | Grievance mechanisms and remedy |
BMZ focus topic | Effectively reducing poverty, hunger and inequality,
Establishing feminist development policy |
Project countries | Turkey |
Involved Partnership members | Primark, C&A, NKD, Jefferys, IVY OAK, KiK, textilekonzepte, Adidas, Ceres, Puma |
Implementation partners | MUDEM – Refugee Support Association |
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Involved Partnership Members
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